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We welcome interstate and overseas applicants to apply to work with us. To find out more about relocating to Tasmania view our page Moving to Tasmania

At Service Tasmania, our customers are at the centre of what we do and how we do it. Our promise is that when they come to us for help, we will be kind, informative, personalised, and responsive, as outlined in our Customer Service Charter. These are also the qualities we seek in our new team members.

We employ people across our 27 urban, rural, and remote island sites. Service Tasmania is a division within the Department of Premier and Cabinet, which is a central agency of the Tasmanian State Government. Working for the Tasmanian State Service offers you the chance to:

  • Develop your career.
  • Take on challenging but rewarding roles.
  • Serve and support your local community.
  • Explore diverse career paths.
  • Enjoy attractive and flexible employment conditions with job security and work-life balance.
  • Access contemporary leave entitlements including superannuation and salary sacrifice.
  • Access training and opportunities for professional and personal development, including health and wellbeing.
  • Potential support for further education.
  • Be part of a culture of strong teamwork and customer service excellence.

Don’t just take our word for it, though. In the most recent Tasmanian State Service Employee Survey, Service Tasmania staff voted the following aspects of their work were the most rewarding:

  • Servicing the Tasmanian community and making a difference to it.
  • Working in a good team environment.
  • Job security.
  • Work-life balance.

View current job listings

If you would like to see Service Tasmania’s current job opportunities, visit

jobs.tas.gov.au

Our people and culture

We’re here to make it easier for Tasmanians to do their business with government, no matter what stage of life they are at. Our ideal applicants are natural problem solvers who can simplify the complicated and excel at helping customers find what they need. Being friendly and personable is a must!

There is a lot to learn, so we help every step of the way with a thorough induction, one-on-one and group training, and on the job mentoring. This enables us to provide excellent customer experiences in-person, over the phone, or via our growing range of online services. With 27 service centres across Tasmania, our staffing model allows for flexibility to work within your region, whether you work for our frontline services or corporate administration

We are committed to fostering a diverse workforce that reflects the communities we serve and where employees feel welcomed, safe, and supported. We encourage all staff and customers to provide regular feedback on how we can continually improve on our service to the Tasmanian community.

How to apply

  1. View current Service Tasmania jobs or search for a job on www.jobs.tas.gov.au
  2. Review the role description.
  3. Select the 'Apply now’ button.
  4. Complete and submit your application (see below Application process).
  5. Check that you've received an email confirming your application.

If you don't receive a confirmation email, check your junk or spam folders. For further assistance, read the application documentation or frequently asked questions.

Interstate and overseas applicants are welcome to apply to work with us. Our Moving to Tasmania page provides helpful information about relocating to Tasmania.

Application process

Service Tasmania encourages applications from a diverse range of people and we're committed to practices that support the state service’s Diversity and Inclusion Policy.

It’s important that you address the Selection Criteria in your application, and provide examples that illustrate how your experience and skills align with the role. We also encourage applicants to talk with the hiring manager before applying to get a better understanding of the role’s requirements (contact details will be on the advertisement).

The application process will include assessment techniques to help determine your suitability for the position. Our recruitment process is in line with the State Service Act 2000.

Below is a general overview of how a recruitment process will be structured:

  1. Application
  2. Screening
  3. Interview and assessments
  4. Reference checks
  5. Screening checks
  6. Employment offer or inclusion in our employment register

Recruitment times can vary and may take longer if we receive a high number of applications.

Candidate documents are not kept for future jobs. You need to reapply if you find another opportunity.