 | Applying online takes about 10 minutes. |
Key info
- You can apply online or in person at a service centre to replace a bus pass.
- If your bus pass is faulty, you must hand it in at a service centre to get a replacement.
- You need to pay for a replacement card unless the card is faulty.
| Get started | button_link | Please visit Transport Services to apply for a replacement student bus pass for free travel |  |
About applying for a replacement student bus pass for free travel
You can apply for a replacement if your bus pass has been:
- lost
- stolen
- damaged, or
- is faulty.
How to apply
| Online | Service Centre |
|---|---|
| Transport Services | Find your nearest Service Centre |
What you need to apply
What you need depends on what happened to your pass and where you apply:
To replace a lost, stolen or damaged bus pass online:
- complete the online application form, and
- pay the fee.
To replace a lost, stolen or damaged bus pass at a service centre:
- complete the application form (PDF, 121KB), and
- pay the fee.
To replace a faulty bus pass at a service centre:
- complete the application form (PDF, 121KB), and
- hand in the faulty card.
Can I apply?
You can apply for a replacement if you hold a current student pass for free travel.
Proving your identity
You do not need to prove your identity.
How much it costs
Replacing a lost, stolen or damaged bus pass costs $11.
Faulty bus passes can be replaced free of charge, but you must hand the faulty card in at a service centre.
Fees and charges last updated 1 July, 2023.
Payment options
| Online |   |
|---|---|
| Service Centre |     |
More Information
Please visit Transport Services for more information on replacing a student bus pass for free travel.