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 nullUpdating online takes about 5 minutes.

Key info

  • A seniors card can provide discounts on products and services in both Tasmania and interstate.
  • You can update your address and contact details online, over the phone or at a service centre.
  • If you have changed your name, the update must be done at a service centre.
    Get startedbutton_linkPlease visit the Department of Communities Tasmania to update details on a seniors cardTasmanian Government - Department of Communities Tasmania Logo

    About updating details on a seniors card

    You can update the personal contact details on your seniors card at any time. It is important to keep it up-to-date so that you don't miss any correspondence you may have opted to receive.

    If you are changing your name you can also order a replacement seniors card with those new details.

    How to update

    What you need to update

    Online

    To update your address, phone number or email address online you must provide your:

    • full name
    • date of birth
    • new address
    • phone number.

    Service Centre

    To change your address, phone number, email address you must provide your:

    • current seniors card, or
    • proof of identity documents.

    To change your name you must provide:

    • your current seniors card
    • a legal document (e.g., birth certificate or marriage certificate) which shows your new name.

    Phone

    To update your address, phone number or email address you must provide your:

    • full name
    • new address (if applicable) or confirm current address
    • phone number.

    Can I update?

    To update details on a seniors card you must be the seniors card holder.

    Proving your identity

    You must provide 3 original identity documents from the list below.

    One of the documents must have your date of birth and one must prove your Tasmanian residential address.

    • Australian Birth certificate (or extract)
    • Australian Citizenship papers
    • Passport
    • Driver licence
    • Firearms licence
    • Medicare Card
    • Credit card/debit card with your signature
    • Department of Veterans Affairs Card or Centrelink Aged Pension Card
    • Change of Name or Marriage Certificate (from Births, Deaths and Marriages) to prove any name change
    • Recent bank statement or utility account with current residential address.

    How much it costs

    There is no cost associated with this service.

    Payment options

    There is no payment required for this service.

    More Information

    Please visit the Department of Communities Tasmania for more information on updating details on a seniors card.