Australian Consumer Law advice

Key info

• The Australian Consumer Law sets out your consumer rights when you buy a product or service.
• When you buy a product or service, it comes with an automatic guarantee that it will work and do what you asked for.
• If a product or service fails to meet this guarantee, you have the right to ask for a repair, replacement or refund under the law.
• You can also seek compensation for damages and losses you suffer due to a problem with a product or service if the supplier could have reasonably foreseen the problem.